Service Region Proudly Serving the Riverbend and Metro East Illinois Regions
Call Us 618-444-4563
Email Us haloplumbinginc@gmail.com

FAQ

For your convenience, our most common customer questions are answered right here.

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Q: Can I help to prolong the life of my plumbing fixtures and water heater?

A: The best way to prolong the life of your plumbing fixtures and extend the life of your water heater is to install a water softener or water conditioner in your home. These systems are designed to stop scale build-up, protect pipes and fixtures and make all appliances that use water more efficient.

Q: Why is my faucet dripping?

A: Usually when a faucet is dripping the problem has a relatively simple solution. The internal mechanisms need to be rebuilt or replaced. You can extend the life of your washers by turning off your faucets gently rather than forcefully.

Q: How can I help prevent leaking pipes?

A: Take the time to inspect your pipes. If rust or lime is depositing on them, this may indicate a leak is starting. If this is happening, contact HALO Plumbing to address the problem. An occasional inspection could stop a small problem before it turns into a large one. Leaking pipes can damage floors and belongings and become much more costly than if the problem was detected early.

Q: What should I do if my water heater is leaking?

A: You should call HALO Plumbing right away. Leaking water heaters usually indicate the bottom of the tank has rusted. There are really no good repairs for this problem. You most likely need a new water heater.

Q: If my toilet is continuously running, is that problematic?

A: This is not only an annoyance but also a waste of water and money. Leaky toilets can cost almost $100 extra per year on your water bills. If the toilet continues to run into the bowl after the toilet is flushed, it indicates that some part of the mechanism is out of order and needs to be replaced.

Q: What can I put down my garbage disposal?

A: Garbage disposals can be a problem for homeowners. Here are some tips to keep your disposal in good working order.  First, always run cold water when grinding to move the waste all the way down the drain lines. Fats and grease congeal and harden in cold water and can be flushed through the system. Hot water should not be used because it can dissolve fats and grease, which may then accumulate in the drain line.

Almost all-biodegradable food waste can be fed into disposers. However, they should not be used to grind clam or oyster shells, cornhusks or other material with high fiber content. Under no circumstances should you put glass, plastic or metal non-food materials through a disposer. This includes bottle caps, tin covers or aluminum foil, which are some of the items service technicians commonly find in clogged or broken disposers.

Maintenance is easy. Grinding a little ice is way to clean deposits and get rid of odors. For the most part, though, disposers are self-cleaning.